Moving my Broadband Services
Wanting to move your service?
Internal or External Removal?
- External Removal (ER) refers to moving your services(s) from one location to another location - e.g: Arorangi to Titikaveka
- Internal Removal (IR) refers to internal movements within the same house - e.g: from one room to another room or within the same room
Here's what you need to do:
- Submit your request by sending us an email
- Let us know at least a 1 week in advance.
What do I need to provide?
- Your new location details
- Your phone number(s), username(s) or account number(s)
- A contact number
- The previous phone number at your new address (If known)
Moving Broadband Services Fee
- Location to Location: $75.00
- Within the same House: $50.00
Please complete the Internal Amendment Form, and send to our email address: email@example.com