There is no fee to convert from Postpaid to Prepaid
You cannot carry over any unused SMS/Minutes/Data to Prepaid
You can switch to Prepaid at any time; provided you have been on Postpaid Mobile for more than 12 months
Terminating and converting to Prepaid within the First 12 Months of the Contract is a breach of Contract. You are liable to pay a cancellation fee of $199.
You will need to purchase credit for your prepay mobile once the conversion process is completed. This is available online https://recharge.vodafone.co.ck/login
From Prepay to Postpay
You will need an existing Vodafone Customer Account.
There is no fee to convert to Postpaid.
You cannot carry over existing credit or bundles to Postpaid. Ensure your credit balance is used before converting to Postpaid.
The Mobile Postpaid Service is a fixed-term contract for 12 months. The monthly plan will be debited to the customer's account if the contract is breached.
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