How to setup your new STB at home
Step 1: Connect STB
- Connect the power cord, HDMI cable, and Ethernet cable to your Set-Top Box (STB).
Step 2: Connect STB to Modem
- Make sure the Ethernet cable is connected to Port 4 on your modem.
Step 3: Establishing Internet Connection
- Turn on your TV.
- Press "OK" on the STB remote to confirm the Internet connection.
Note: Turn off Wi-Fi on your STB device to ensure it uses the Ethernet connection instead of consuming broadband data.
Step 4: Selecting Internet Connection
- Use the four directional arrows on your decoder remote to navigate.
- Choose your PPI internet connection or select Broadband Internet.
Step 5: Signing In
- Use the four arrows on the STB remote for navigation.
- Select the "Mobile/Email Address" option.
- Enter your landline number LOGIN (e.g., 682*****).
- For the PASSWORD, use your customer number followed by the last two digits of your phone number (e.g., Cn0235560).